Wrong Size? Wrong Style? No Problem ...
Contact us via email at returns [AT] shopdress.com within 72 hours of receiving your order, if you want to return your purchase. We will issue a Return Authorization Number (RA). Please ship the returned items to our warehouse within 5 days of receiving your order.
• No return will be accepted without a Shopdress.com Return Authorization Number.
• No RA or Credit will be issued after 72 hours of order delivery.
• No credit will be issued on worn merchandise.
• No credit will be issued if any tags or labels are removed from the merchandise.
• No credit will be issued on Final Sale items.
Final Sale items CANNOT be exchanged or returned.
• Shipping charges and Rush fees are not refundable.
Return all items in the original packaging (including hangers for dresses and boxes for shoes).
Shipping charges are NOT refundable. Please refer to your invoice to calculate shipping charges.
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